Terms of Service

These Terms govern the relationship between nBlick ("Provider", "we", "us") and the customer ("Customer", "you") using our Service.

By using our Service, you confirm that you have the legal authority to enter into these Terms, either on your own behalf or on behalf of the organization you represent.

We provide a software platform that offers AI-powered analytics for marketing teams. nBlick is designed to help companies assess and analyze their brand performance and visibility across Large Language Models (LLMs). The exact features of our service are described on our website.

nBlick may make reasonable changes to the Service (e.g., to improve performance or comply with laws) provided such changes do not eliminate core features of the Service. We will inform you of any material changes in a timely manner.

If our Service relies on third-party providers or data sources, availability of those external services is outside of nBlick's control. If a third-party ceases to provide a necessary component, we will inform you and strive to find a suitable alternative or solution.

Unless explicitly agreed, nBlick does not guarantee specific outcomes or results from using the Service. The insights provided are based on analysis of publicly available data and AI model outputs.

The Customer agrees to use nBlick's Service only for legitimate business purposes and in compliance with all applicable laws. You must keep confidential any login credentials and prevent unauthorized access to the Service.

You shall not:

• Reverse engineer, decompile, or otherwise misuse the Service
• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any portion of the Service
• Interfere with or disrupt the integrity or performance of the Service
• Share your account credentials with unauthorized third parties

In the event of a breach of these obligations, nBlick is entitled to temporarily suspend or restrict your access to the Service, and/or terminate the contract for cause.

All intellectual property rights in the nBlick Service (including the software, algorithms, models, and documentation) are and remain the exclusive property of nBlick. nBlick grants the Customer a limited, non-exclusive, non-transferable right to use the Service during the term of the contract for the Customer's internal business operations, in accordance with these Terms.

The Customer retains all rights to the data, content, and materials that you upload or provide to nBlick ("Customer Data"). By providing Customer Data, you grant nBlick a license to process and use that data only to the extent necessary to perform the Service and fulfill our contractual obligations.

nBlick will handle Customer Data in compliance with applicable data protection laws and our Privacy Policy. We will not use or share your Customer Data for any other purposes without your consent.

The Customer shall pay the fees for the Service as agreed in the order or contract form, or as displayed on our pricing page. All prices are understood to be net of applicable taxes which will be added as required by law.

Invoices are due within 14 days of the invoice date, unless a different period is specified. If the Customer fails to pay on time, nBlick reserves the right to suspend Service access until overdue amounts are paid.

nBlick shall be liable without limit in cases of intentional misconduct or gross negligence. nBlick also bears full liability for any damages resulting from injury to life, body, or health caused by any negligence on our part.

In cases of ordinary negligence, nBlick will only be liable for the breach of essential contractual obligations. Essential obligations are those duties which are fundamental to the contract and on whose fulfillment the Customer can rely.

nBlick shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

The contract for use of the nBlick Service begins when the Customer accepts these Terms and registers an account or otherwise enters into an agreement for the Service.

Either party may terminate:

• A monthly subscription at any time, effective at the end of the current payment cycle
• An annual subscription by giving thirty (30) days' notice, effective at the end of the annual cycle

Either party may terminate the contract with immediate effect for cause if the other party materially breaches these Terms and fails to cure such breach within a reasonable period after receiving written notice.

Upon termination, nBlick will deactivate the Customer's account and cease providing the Service. The Customer should export or save any data they need prior to the effective termination date. nBlick may delete Customer Data after a reasonable retention period, except for data we must retain by law.

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms shall be resolved through good-faith negotiations between the parties.

If a dispute cannot be resolved through negotiation, the parties agree to submit to the exclusive jurisdiction of the appropriate courts.

nBlick reserves the right to modify or update these Terms. We will notify you of proposed changes at least 30 days in advance. Continued use of the Service after the effective date of changes constitutes acceptance of the modified Terms.

Should any provision of these Terms be or become invalid or unenforceable, the remainder of the provisions shall remain in effect.

For any questions or communications regarding these Terms, you may contact us at contact@trynblick.com.